Key Updates

Respect for your privacy is coded into our DNA. Since we started Wakizz, we’ve built our Services with a set of strong privacy principles in mind. In our updated Terms and Privacy Policy you’ll find:

◘ Information that is easier to understand. Our updated Terms and Privacy Policy are easier to understand and reflect new features such as Wakizz Calling and Wakizz for web and desktop.

◘ Your messages are yours, and we can’t read them. We’ve built privacy, end-to-end encryption, and other security features into Wakizz. We don’t store your messages once they’ve been delivered. When they are end-to-end encrypted, we and third parties can’t read them.

◘ No third-party banner ads. We still do not allow third-party banner ads on Wakizz.

◘ New ways to use Wakizz. We will explore ways for you and businesses to communicate with each other using Wakizz, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing. For example, you may receive flight status information for upcoming travel, a receipt for something you purchased, or a notification when a delivery will be made. Messages you may receive containing marketing could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make.

Wakizz Terms Of Service

Wakizz Inc. (“Wakizz,” “our,” “we,” or “us”) provides messaging, Internet calling, and other services to users around the world. Please read our Terms of Service so you understand what’s up with your use of Wakizz. You agree to our Terms of Service (“Terms”) by installing, accessing, or using our apps, services, features, software, or website (together, “Services”).

About our services

◘ Registration. You must register for our Services using accurate data, provide your current mobile phone number, and, if you change it, update this mobile phone number using our in-app change number feature. You agree to receive text messages and phone calls (from us or our third-party providers) with codes to register for our Services.

◘ Address Book. You provide us the phone numbers of Wakizz users and your other contacts in your mobile phone address book on a regular basis. You confirm you are authorized to provide us such numbers to allow us to provide our Services.

◘ Age. You must be at least 13 years old to use our Services (or such greater age required in your country for you to be authorized to use our Services without parental approval). In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.

◘ Devices and Software. You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply. For as long as you use our Services, you consent to downloading and installing updates to our Services, including automatically.

Privacy policy and user data

Wakizz cares about your privacy. Wakizz’s Privacy Policy describes our information (including message) practices, including the types of information we receive and collect from you and how we use and share this information. You agree to our data practices, including the collection, use, processing, and sharing of your information as described in our Privacy Policy, as well as the transfer and processing of your information to the United States and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Third-party services

Our Services may allow you to access, use, or interact with third-party websites, apps, content, and other products and services. For example, you may choose to use third-party data backup services (such as iCloud or Google Drive) that are not integrated with our Services or interact with a share button on a third party’s website that enables you to send information to your Wakizz contacts. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

◘ Our Services. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our Services.

Safety and Security. We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.

◘ No Third-Party Banner Ads. We do not allow third-party banner ads on Wakizz. We have no intention to introduce them, but if we ever do, we will update this policy.

◘ Commercial Messaging. We will allow you and third parties, like businesses, to communicate with each other using Wakizz, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing. For example, you may receive flight status information for upcoming travel, a receipt for something you purchased, or a notification when a delivery will be made. Messages you may receive containing marketing could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make.

Information You And We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

◘ Account Information. Your phone number, profile name and photo, online status and status message, last seen status, and receipts may be available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users.

Your Contacts and Others. Users with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the block feature in our Services to manage the users of our Services with whom you communicate and certain information you share.

Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.

◘ Third-Party Services. When you use third-party services that are integrated with our Services, they may receive information about what you share with them. For example, if you use a data backup service integrated with our Services (such as iCloud or Google Drive), they will receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

Intellectual Property Policy: Your Copyrights and Trademarks

Wakizz Inc. ("Wakizz," "our," "we," or "us") is committed to helping people and organizations protect their intellectual property rights. Our users agree to our Terms of Service ("Terms") by installing, accessing, or using our apps, services, features, software, or website (together, "Services"). Our Terms do not allow our users to violate someone else's intellectual property rights when using our Services, including their copyrights and trademarks.

As explained in more detail in our Privacy Policy, we do not retain our users' messages in the ordinary course of providing our Services. We do, however, host our users' account information, including our users' profile picture, profile name, or status message, if they decide to include them as part of their account information.

Copyright

To report copyright infringement and request that Wakizz remove any infringing content it is hosting (such as a Wakizz user's profile picture, profile name, or status message), please email a completed copyright infringement claim to ip@Wakizz.com (including all of the information listed below). You can also mail a complete copyright infringement claim to Wakizz's copyright agent:

Wakizz Inc.
ip@Wakizz.com

Before you report a claim of copyright infringement, you may want to send a message to the relevant Wakizz user you believe may be infringing your copyright. You may be able to resolve the issue without contacting Wakizz.

Trademark


To report trademark infringement and request that Wakizz remove any infringing content it is hosting, please email a complete trademark infringement claim to ip@Wakizz.com (including all of the information listed below).

Before you report a claim of trademark infringement, you may want to send a message to the relevant Wakizz user you believe may be infringing your trademark. You may be able to resolve the issue without contacting Wakizz.

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